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1. How long does delivery take?

Delivery for Jewellery, Handbags and travelbags takes 2-3 days and clothing takes 5-6 days.

2. How do I pay?

Payment options are provided to you during your purchasing process.

3. How much is the shipping?

Free for Gauteng customers, and distance will determine your delivery costs.

4. When will I receive my refund?

Returns are easy and free. If you are dissatisfied with your purchase due to a defect, incorrect product choice or other reason, you may return it to Zviwa within 30 days of delivery, by the same delivery method which the parcel was received. Once it has been evaluated your refund will be sent to a bank account of your choice .

5. What is 3D secure

3 Domain Security - is a new method of security mandated by the Card Associations to enhance the security of online transactions.

6. What countries do you ship to?

Countries in and around Africa.

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